Data Controller
As Acrtech Bilişim Ltd. Şti. (“Acrtech” or “Company”), we attach importance to the protection of your personal data. With this clarification text, we aim to inform you about how we process your personal data when you contact us via the information request form on the www.acrtech.com website. Acrtech acts as the data controller regarding the processing of your personal data.
Purposes and Legal Grounds for Processing Personal Data
Articles 5 and 6 of the Law on the Protection of Personal Data ("Law") regulate the legal grounds for processing personal data. You can find below for what purposes and on what legal grounds your personal data is processed via the information request form:
1. Fulfillment of Legal Obligations
Your personal data is processed for the following purpose based on the legal ground of fulfilling our legal obligations:
- Fulfillment of our legal obligations in cases where authorized institutions or organizations make a request from our Company or where we are foreseen to notify these institutions (for example, sharing your information upon the request of a public institution regarding a transaction suspected of being unlawful).
2. Establishment, Exercise, or Protection of a Right
Your personal data is processed for the following purpose based on the legal ground that data processing is mandatory for the establishment, exercise, or protection of a right:
- Protecting and exercising our rights in case of a possible dispute and conducting legal processes.
3. Legitimate Interests
Your personal data is processed for the following purposes based on the legal ground that data processing is mandatory for our legitimate interests:
- Contacting you via the information request form.
- Contacting you regarding the products and services for which you want to receive an offer.
- Providing information and support regarding our products and services you are interested in.
- Receiving and finalizing feedback, requests, and complaints.
- Examination and auditing of our business activities.
4. Explicit Consent
Your personal data will be processed for the following purpose based on the legal ground of the explicit consent of the data subject:
- If you have provided your explicit consent (for example, if you check the commercial message approval box), your identity and contact information are processed for the purposes of carrying out our marketing communication activities; providing you with information about marketing, promotion, advertising, events, offers, campaigns, and conducting our survey processes in line with your communication preferences.
Processed Personal Data
Within the scope of the purposes and legal grounds specified in this clarification text;
- Identity: Name-surname
- Contact: E-mail, telephone
- Other: Name of the company you work for, the subject, question, suggestion, request, and complaints you conveyed
- Transaction Security: IP address, log records
To Whom and For What Purposes Personal Data Will Be Transferred
While transferring your personal data to third parties, compliance with the rules specified in Article 8 of the Law is ensured. Your personal data is transferred to the parties listed below for the specified purposes:
- Companies We Receive Service From and Our Business Partners: Execution of service procurement processes from third parties (e.g., server services, e-mail delivery infrastructure providers if you have given permission for sending electronic messages) and sharing information within the scope of providing products or services related to the persons with whom we have a business partnership.
- Authorized Persons, Institutions, or Organizations: Fulfillment of our legal obligations in cases where authorized institutions or organizations make a request from our Company or where we are foreseen to notify these institutions.
- Judicial and Administrative Authorities: Fulfillment of judicial and administrative follow-up procedures and dispute resolutions.
Method and Legal Reason for Collecting Personal Data
Your personal data is collected by automatic and partially automatic methods through filling out the information request form presented on our website.
We process your personal data based on the legal grounds of; fulfillment of our legal obligations, data processing being mandatory for the establishment, exercise, or protection of a right, and data processing being mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject, and the existence of the explicit consent of the data subject.
Rights of the Data Subject
Pursuant to the provisions of Article 11 of the Law, you have the following rights regarding your personal data:
- To learn whether personal data is processed or not,
- To request information if personal data has been processed,
- To learn the purpose of processing personal data and whether they are used appropriately for their purpose,
- To know the third parties to whom personal data is transferred domestically or abroad,
- To request correction of personal data in case of incomplete or incorrect processing,
- To request the deletion or destruction of personal data,
- To request notification of these operations to third parties to whom personal data has been transferred in case of correction, deletion, or destruction of personal data,
- To object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems,
- To request compensation for the damage in case of damage due to the unlawful processing of personal data.
To Exercise Your Rights: Please send your petition containing your requests via post to our company's Mersin address or via e-mail to info@acrtech.com using the e-mail address you have previously notified to us. To exercise your rights, you can also choose the methods specified in the Communiqué on the Procedures and Principles of Application to the Data Controller. Your request will be answered as soon as possible and within thirty days at the latest.